Managing Excess Deaths – Mortality Management – (MM)

Tragically, COVID-19 has taken the lives of more than 41,000 people (August 2020) across the UK.

This mortality management session aims to highlight the structures and measures that may need to be put in place to manage excess deaths and public expectations. These will need to be supported through the delivery of effective communication as part of your overall strategy.

Who should attend?

Directors of communication, heads of units/branches within a communications department, other senior advisors and emergency planners

This session will cover:

  • Communication issues arising from the management of excess deaths
  • How to engage with the families of the bereaved
  • Best-reach primary and secondary audiences using different channels
  • Crafting messages that meet specific needs


Duration – Divided into two one-hour sessions including 15 minutes for Q&A in each

About the trainers

Dr. Anne Eyre

EPiCC Advocate, appointed special advisor to the MMG, providing advice and guidance on the communication needs of bereaved people and how to engage effectively with them

Doug Patterson

Chair of London’s Mortality Management Group (MMG)